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FREQUENTLY ASKED QUESTIONS

How do I pay?

We accept:

Visa, MasterCard, PayPal and AfterPay (Australia Only)

What is AfterPay and how does it work?

AfterPay offers four equal instalment, every fortnight for happy customers. All you have to do is shop online as usual and choose AfterPay as your payment method at the checkout. NO TYME WASTED !  BUY NOW, PAY LATER ! *AfterPay is only for Australian customers.

Will I need to be home for my delivery?

Busy at work or out and about? Not a problem! For all Australian order we leave or shipment in a secure area if you are not home. If you would like to request a signature on delivery, please state this in *notes via checkout.

I didn’t receive my confirmation email?

Too much spamming?! Please check all junk folders in your inbox and spam folder as they can frequently be hiding in there. If you still can’t find your confirmation email, please email us at

What if my payment declined?

Oh dear, that would be awful isn't it? If your payment is declined, it’s a decision made by your cardholder. It could be due to an incorrect card details such as expiry date, card number or maybe account balance. Please get in touch with your bank to find out what happened. Alternatively, you can pay via PayPal or AfterPay.

Can I cancel my order?

No, you can’t. Please email me ASAP and we will do our best to make online shopping a easy as possible.r.

When should i expect my order?

Online shopping get us really exciting! Your order will be processed and shipped before 12pm AEST, excluding weekends or Australian public holidays. If you order the item before 4 pm, will be shipped on the same day! Balance with other busy schedules, we try our best to deliver your orders to happy customers ASAP.

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