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RETURNS + EXCHANGES

WAREHOUSE SALE

Please take care in choosing your Warehouse Sale items purchases are final. We do not offer exchange, credit, or refunds for incorrect size, change of mind, or change of personal circumstance.

FAULTY

We treat every order with absolute care and pack with precision and love to make sure they are in a good condition. All claims for fault must be assessed by the manufacturer who will inspect the item before a refund can be granted. Please notify us within 7 days from delivery date providing a description of the fault in your items along with pictures as proof via email to contact@projecttyme.com.au

Please note: once your refund has been approved by our staff and notification sent to you, it may take up to 5-7 days for the funds to appear in your account, so please be patient. However if your refund has taken longer than this period, please contact us so we can investigate the cause of the delay.

Please ensure washing, laundering and fabric care instructions are strictly followed as we are unable to assist if the item has been damaged in any way due to negligence on your part. Items damaged as a result of wear and tear are not considered to be faulty.

If you believe you have a faulty item, please contact us immediately for further instructions.

 

PRIVACY

PROJECT TYME is bounded by the Privacy Act 1988

This website respect your privacy and while there are section of this site you can view without giving any information, ordering your garment will require entering of your details including but not limited to name, address and credit details. PROJECT TYME will only use this information or pass this information on for the purpose of providing  services on your behalf needed to deliver the service.

PROJECT TYME reserves the right to change this privacy policy at any time.

If you ever have any questions or concerns about products, shipping or returns please email contact@projecttyme.com.au

ABN: 40 5677 7981 89

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