We offer free express shipping within Australia on all orders over $100. If the order is under $100, the shipping is a flat rate of $10. For NZ customers, we offer free standard shipping over $200, the shipping flat rate is $15.
We use "Australia Post" as the shipping service to residential addresses and PO Boxes. If you order before 4 pm AEST and you live in the Metro regions of Australia, we will dispatch your order on the SAME DAY. If your order is placed after 4 pm, it will be dispatched on the following day. We do not dispatch on weekends or public holidays. Please note that Australia EXPRESS Post does not obtain a signature on delivery, so we recommend that you send your orders to your business address or PO Box if your home address will be unattended during the day. We do not accept responsibility for lost/stolen parcels once we have lodged them with the carrier.
Once we send out your order you will receive an email with your tracking number. If you didn’t receive a tracking code, please email us at email@example.com
We are also unable to cancel or refund orders or the associated shipping costs due to late deliveries.
- Free Express Shipping over $100
- Express Shipping under $100: $10
- Free Standard Shipping over $200
- Standard Shipping: $15
Please note that the shipping time frames are estimated, therefore there is no guarantee that your order will be delivered within the exact time frames.
REST OF THE WORLD*
- Free Standard Shipping over $250
- Standard Shipping: $20
*Please email us at firstname.lastname@example.org and will discuss shipping enquiries. However, we are not responsible for loss and damages of orders when shipping internationally due to imported and taxes regulations.